Senior Database Administrator

Job Summary

The Senior Database Administrator will serve as a hands‑on technical leader responsible for ensuring the performance, reliability, and security of Unleashed Brands' database infrastructure. This role supports our proprietary technology platform and surrounding systems — including Salesforce, Power

BI, and integrated applications — through proactive optimization, production support, and data pipeline development. The ideal candidate brings deep technical expertise, a bias toward action, and the ability to partner cross‑functionally to ensure our technology delivers exceptional experiences for franchisees and internal teams across all seven brands.

Database Administration & Performance

• Proactively monitor, tune, and optimize database performance across production and lower environments.
• Manage database infrastructure including backups, disaster recovery, and security protocols.
• Develop and maintain indexing strategies, query optimization, and execution plan analysis.
• Establish and maintain monitoring, alerting, and health metrics for all database systems.
• Support production deployments and coordinate with Dev Ops partners on release execution.

ETL & Data Pipeline Development

• Design, develop, and maintain ETL processes to support analytics and reporting needs.
• Partner with the analytics function to ensure data integrity and availability in Power
  
  BI.
• Support data integrations across the core platform, Salesforce, and third‑party systems.

Production Support & Troubleshooting

• Serve as escalation point for database‑related production issues.
• Troubleshoot and resolve performance bottlenecks, data integrity issues, and system outages.
• Participate in on‑call rotation as needed for critical system support.

Collaboration & Leadership

• Partner with Product and development teams on mass data updates, configuration work, and environment management.
• Provide technical guidance and mentorship to DBA team members.
• Document processes, procedures, and technical standards to eliminate tribal knowledge.
• Contribute to architectural decisions and capacity planning.

• 5+ years of experience as a Database Administrator.
• Strong expertise in Microsoft SQL Server (design, administration, performance tuning).
• Hands‑on experience with T‑SQL development, stored procedures, and query optimization.
• Experience with ETL development (SSIS or equivalent).
• Solid understanding of database security, backup/recovery strategies, and high availability configurations.
• Ability to troubleshoot complex performance issues under pressure.
• Strong documentation and communication skills.
• Experience with cloud database services, preferably Azure SQL or Azure‑based data platforms (Fabric experience a plus).
• Experience supporting SaaS or multi‑tenant platforms preferred.
• Familiarity with data warehouse concepts and analytics support preferred.
• Bachelor's degree in Computer Science, Information Technology, or related field preferred; equivalent experience considered.

• Database systems are stable, performant, and proactively maintained—shifting from reactive firefighting to proactive optimization.
• Development and QA teams are unblocked by environment or data availability issues.
• ETL processes run reliably with minimal manual intervention.
• Cross‑functional partners (Product, Analytics, Support) have confidence in data availability and integrity.
• Clear documentation exists for systems, processes, and runbooks.
• PII and data security protocols are consistently followed across all environments.

• Paid bi‑weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions
• Daily dress code of "business casual"
• A positive work environment
• And much, much more

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know‑how for scaling businesses focused on serving…