Admissions Specialist - PRN

Admissions Specialist I - PRN

Job :

Drive patient access and streamline admissions processes as a compassionate team member at Texas Health HEB. Join a culture of learning and high‑quality care.

Address: Texas Health HEB, 1600 Hospital Pkwy, Bedford, TX 76022

Schedule: PRN (as needed), rotating shifts within the admitting department.

• Great working environment with plenty of learning opportunities.
• Opportunity to work in a fast‑paced multi‑department environment.
• Ability to interact and become familiar with all other hospital departments.
• Friendly family‑oriented environment.

• Education: High School Diploma or Equivalent is required.
• Experience: 1 Year relevant customer service experience required; 2 Years professional office/healthcare experience preferred.
• Licenses &
  
  Certifications:
  
  
  • CHAA – Certified Healthcare Access Associate (preferred upon hire).
  • CPI – Crisis Prevention Intervention Training (maintained annually; 90 days required).
• Skills: Ability to assess requests quickly using electronic and paper resources; excellent data entry, numeric, typing and computer navigation skills with attention to detail; proficiency in medical terminology, Epic, Microsoft Office and assorted software; strong analytical, communication, telephone etiquette; high level of empathy and professionalism in stressful and emotional environments.

As a compassionate member of the care team, you will welcome patients and families, ensuring they feel  will accurately gather demographic information to maintain electronic health record integrity, identify correct network coverage, validate benefits and pre‑certification, and educate patients on legal, ethical, and compliance documents. You will engage patients on financial obligations, prepare accurate estimates for co‑payments, self‑pay deposits, and patient balances, and complete required payor and government elements.

Maintain up‑to‑date compliance with regulations and operating systems, meet customer service and productivity guidelines, mentor peers, adapt to change, participate in staff meetings, process improvement projects, and complete other duties as assigned. Keep daily Epic queue and Employee Scorecard Dashboard updated.

• Benefits include 401(k), Employee Assistance Program (EAP), Discount Programs, and other benefits.
• Delivery of high‑quality patient care.
• Strong Unit Based Council (UBC).
• Supportive, team environment with outstanding opportunities for growth.

Texas Health HEB is a 322‑bed, acute‑care, full‑service hospital serving the DFW mid‑cities community since 1973. With specialized services across women's health, perioperative care, heart and vascular care, oncology, behavioral health, and emergency medicine, it is ANCC Magnet‑designated and offers top‑tier trauma and NICU services. As part of the Texas Health family, we have 28,000+ employees and offer excellent career growth and professional development.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Hospitals and Health Care

If you have questions, feel free to email recruitment.