Workforce Recruiter and Administrative Specialist

Company Description

We are a full-service facility maintenance company providing janitorial services to industrial, commercial, and construction customers throughout Northeast Ohio for over 30 years. Our office is located in a southeast suburb of Cleveland, Ohio near I-271 & I-480 (E. Broadway/Forbes exit).

Job Description

We operate in a fast-paced, high-turnover industry and are seeking someone who thrives in that environment.

POSITION OVERVIEW

We are seeking a motivated and results-driven Recruiter/Administrative Specialist to support our growing workforce.

This is a high-volume recruiting role focused primarily on hiring commercial cleaning personnel. Because of the nature of our industry, there are constant openings to fill. Success in this role requires resilience, follow-through, and the ability to work with applicants who may need additional guidance throughout the hiring process.

In addition to recruiting, this role provides essential administrative support to keep our office running efficiently.

This is an in-office, full-time day shift position with some flexibility and at least one day per week working into the early evening hours, and one day per week conducting off-site interviews at various locations throughout the
Greater Cleveland Area.

Key Responsibilities

Recruiting (Primary Focus)

• Proactively source and recruit candidates using job boards (Indeed, Zip Recruiter,etc.), referrals, and community outreach
• Conduct phone screenings and in-person interviews
• Manage high-volume applicant flow daily
• Follow up with candidates
• Clearly explain job expectations (evening hours, physical demands, location, etc.)
• Coordinate and attend local hiring events throughout Northeast Ohio
• Maintain accurate and organized candidate records
• Partner with management to quickly fill open positions
• Deliver a professional and positive candidate experience

Administrative Support

• Answer and direct incoming phone calls
• Respond to email inquiries
• Perform data entry with strong attention to accuracy
• Maintain digital and physical filing systems
• Assist with reports and documentation
• Greet Office visitors and create a welcoming environment
• Assist other departments with general administrative support

What It Takes to Succeed in This Role

This position requires someone who:

• Has exceptional patience, resilience, and a positive attitude
• Is comfortable recruiting front line employees in a high-turnover industry
• Is able to adapt quickly to evolving hiring priorities
• Is self-motivated and does not require constant oversight
• Thrives in a fast-paced, sometimes unpredictable environment
• Is highly organized and detail-oriented
• Can communicate clearly and professionally with all personality types
• Is dependable and consistent

Pay: $20.00 - $25.00 per hour (based on experience)

Qualifications

Required:

• High school diploma or GED
• 1+ year of high-volume recruiting experience
• OR 2+ years of administrative experience in a fast-paced office
• Experience using job boards such as Indeed, Zip Recruiter, etc.
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
• Strong communication and organizational skills
• Reliable transportation
• Ability to pass a criminal background check and drug test

Preferred:

• Experience recruiting hourly and entry level candidates
• Staffing agency experience
• Experience in janitorial, manufacturing, retail, fast food or hospitality industries
• Working knowledge of Northeast Ohio communities and surrounding areas to support thoughtful candidate placement and long-term job fit.

Schedule

• Full-time, in-office position
• Mon-Friday
• Day shift with some flexibility
• At least one day per week working into early evening hours
• Weekly local travel throughout the Greater Cleveland area for hiring events

Why This Role Matters

Our cleaners are the backbone of our company. This role directly impacts our ability to serve customers and grow. The right person will play a critical part in keeping our workforce staffed and our operations running smoothly.

Additional Information

All your information will be kept confidential according to EEO guidelines.