Patient Services Representative

Overview

Join our compassionate and dynamic team at Concord Orthopaedics!

We are seeking a dedicated Patient Services Representative to provide exceptional care and support in our Bedford office
.

• Greet and welcome all patient and family members in a positive and helpful manner.
• Confirm superbill is complete and accurate.
• Collect workers comp forms and ensure forms are completed and distributed to the necessary parties.
• Schedule appropriate follow up appointments and complete appointment card in accordance with appointment scheduling policy.
• Enter patient visit information into document management system.
• Collect co-payments, past due balances, DME payments or set up payment plans at check out.
• Daily entry of office visit charges and patient payments to include coding, verifying outstanding charges, filing superbills, balancing charges and payments.
• Other office duties as assigned by your supervisor.

• Previous medical office experience preferred
• Ability to maintain composure in a fast-paced team environment
• Exceptional communication and customer service skills
• Professional attitude and appearance a must
• Insurance knowledge
• Computer skills
• High school diploma (Required)

• 401(k) with Company Match
• Health, Dental, and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Paid Time Off (PTO)
• Life Insurance
• Employee Assistance Program

Job Type:

• Full-Time

Work Location:

• In person