Direct Care Worker II
Listed on 2026-01-29
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Healthcare
Mental Health, Healthcare Nursing, Community Health
Overview
This position is located in Bedford, MA. The Department of Developmental Services (DDS) seeks a caring and compassionate Direct Care Worker II (DSW II) who is committed to building meaningful relationships to provide outstanding care and service. The DSW II provides direct care services and aid to individuals with intellectual and developmental disabilities, supporting daily living needs and skills for community life.
Dutiesand Responsibilities
- Assist in the implementation of habilitative, behavioral and recreational programs; perform program-related cooking and housekeeping duties; dispense medications in accordance with applicable laws, rules, and regulations.
- Communicate with and about the individuals served in a manner that promotes growth, human rights and community integration.
- Assist, instruct and support individuals in understanding and exercising their rights to their fullest potential.
- Report as mandatory reporters all abuse and neglect to the residential supervisor and to the Director of Residential Support all incidences of abuse in accordance with regulations; complete required paperwork.
- May drive individuals to work, appointments and recreational outings.
- Perform crisis intervention and maintain confidential records of individuals.
- Monitor Developmental Service Worker I's (DSW I's) to ensure advocacy, respect and positive regard for individuals with developmental disabilities.
- Function as a working supervisor, providing daily supervision and training to DSW I's through instruction in daily routines and schedules, demonstration, and role modeling to ensure appropriate services within a normalized environment.
- As a shift supervisor, implement services that ensure safety and health by maintaining a safe, clean home environment; observe, evaluate, and notify medical staff of health-related issues and perform related assignments for optimal care.
- Make staff assignments within the residence as shift supervisor.
- Assist in the evaluations of DSW I's.
- Must be able to lift, carry, push or pull heavy objects.
- Knowledge of the comprehensive service needs of persons with developmental/intellectual disabilities and their families/guardians.
- Ability to give written or verbal instructions clearly, and to plan, assign and coordinate the activities of others.
- Must possess current and valid Class D Motor Vehicle Operator’s License.
- Applicants must pass the Medication Administration Program (MAP) certification.
- After completing a training program, the selected candidate must acquire and maintain CPR and First Aid certification.
Note:
This position is designated as an Emergency position in the DDS Emergency Plan. When the Governor declares a state of emergency, the selected applicant must report to work. This is a 24-hour/7 days a week staff position and may require mandatory overtime when circumstances dictate.
Hours:
40 Full Time – 7:00 am to 3:30 pm;
Days off:
Sunday and Monday.
The DDS mission is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities, including Autism Spectrum Disorder, to participate fully and contribute meaningfully to their communities. DDS serves over 43,000 individuals and oversees approximately $3 billion in public funds and about 5,500 staff.
For more information about our agency and programs, visit:(Use the "Apply for this Job" box below)./dds
Pre-Hire ProcessRecommended candidates must complete pre-employment screening including:
- DPPC Abuse Registry Search: mass.gov/info-details/dppc-abuser-registry
- Criminal background check (CORI) as required by regulations: mass.gov/hhs/cori
- National Background Checks per Chapter 234 of the Acts of 2014, fingerprint-based check: mass.gov/lists/dds-fingerprint-background-checks
If you require ADA accommodation, please submit the ADA Reasonable Accommodation Online Request Form.
Education, licensure and certifications will be verified per Human Resources Division Hiring Guidelines and may be published on the Commonwealth’s website. For help logging into/resetting your Mass…
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