Principal Tech Ops Quality Engineer

We are seeking a highly skilled Principal Quality Engineer who will be responsible for ensuring the high-level product quality of our robotics products. The successful candidate will have a strong customer focus and will work closely with cross-functional teams to ensure that our products exceed customer expectations. The role will include managing design verification, reliability, manufacturing quality, and field quality. As a senior member of our quality engineering team, you will play a critical role in ensuring the success of our products.

• Serve as the customer quality advocate on assigned program team.
• Develop and implement quality strategies and processes that ensure high-level product quality and reliability.
• Collaborate with cross-functional teams to define quality standards and metrics, and ensure these are incorporated into product design and development activities.
• Lead design verification activities, including the development of test plans, execution of tests, and analysis of results to ensure product quality.
• Oversee field quality initiatives, including the monitoring of product performance in the field, the investigation of issues, and development of solutions.
• Partner with manufacturing teams to ensure products are manufactured to meet quality standards, and that manufacturing processes are optimized for quality and efficiency.

• Bachelor's or Master's degree in Engineering, Quality Management, or a related field.
• Minimum of 5 years of experience in quality engineering, with a focus on high-level product quality and design verification.
• Strong understanding of quality principles and methodologies, including statistical process control, root cause analysis, and failure mode and effects analysis.
• Demonstrated experience leading design verification activities, including the development of test plans, execution of tests, and analysis of results.
• Strong problem-solving skills and ability to lead cross-functional teams to solve complex quality issues.
• Experience with field quality initiatives, including the monitoring of product performance in the field, root cause investigation, and effective corrective action implementation.
• Excellent communication skills, with the ability to effectively communicate with cross-functional teams and senior management.

• Opportunity to work with cutting-edge AI-powered robotic solutions that are transforming the supply chain and logistics industry.
• A culture of innovation and collaboration, with a commitment to professional development and growth.
• Competitive compensation and comprehensive benefits package.

Will travel be required? Yes, 10%

This role is primarily on-site and will require the candidate to be regularly present at both our Bedford, MA and Worcester, MA locations.

AG