Clinician Support Specialist

Overview

Join to apply for the Clinician Support Specialist role at Eventus Whole Health
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Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.

Hours:

Mon-Fri - 8-hour dayshift. Fuel Card to assist with commutes.

• Provider Support
• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day
• Ensure that each patient is seen as medically necessary per clinical protocol
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management
• Document appropriate encounter and time for CCM and BHI services
• Manage scheduling rosters if assigned: update daily to ensure accuracy and timely schedules
• Assist with day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges
• Prepare clinical documentation for assigned providers each day
• Complete basic opening of encounter notes as per discipline protocol
• Perform medication reconciliation on all scheduled patients each encounter
• Enter appropriate facility chart data on all scheduled patients and assign to provider
• Enter lab and other diagnostic study results into patient encounter notes and assign to provider
• Assist with collection and sorting of clinical paperwork needed for clinician review and ensure completion daily
• Host telehealth sessions for providers as assigned by manager/supervisor

• Facility Support
• Share patient schedules with key facility staff as needed when scheduling is an expectation for the role
• Assist with triage needs as directed by assigned provider
• Assist with triage documentation as needed
• Ensure paperwork is routed for the facility to Eventus providers, office, or families
• Assist with consents for any services needed
• Attend stand-up meetings to report facility information to Eventus providers and vice versa
• Assist with discharge planning of clinical services as needed
• Check in and out with facility staff regarding patients seen and status

• Maintain patient confidentiality at all times
• Document appropriate encounter and time for CCM and BHI services
• Check all forms of communication several times daily to ensure patient needs are met
• Inform patient and family of recent visits and new orders; defer to provider when needed
• Communicate transitions of care to CCM team to enhance patient care and education

• Adhere to Eventus Whole Health standards, policies and procedures and HIPAA rules
• Adhere to dress code: clean, wrinkle-free scrubs with appropriate, closed-toed footwear and name badge
• When duties are completed early, seek additional assignments from Lead Clinician Support Specialist
• Seek further training if uncertain how to proceed with any assignment

• High School Diploma or equivalency
• Valid driver s license and reliable transportation
• Expected to travel up to 1 hour from home address
• Certified Clinician Support Specialist degree a plus
• Typing speed of 45 wpm or greater
• Medical Scribing Experience preferred

• Full-time positions with benefits
• Fuel card to assist with commutes
• Paid time off benefits and holidays
• Health benefits (medical, dental, vision)
• Short & Long-term disability options
• Employer contribution to 401k retirement

Eventus Whole Health was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff. Our model provides collaborative interdisciplinary care with integration of a wide range of specialties. For more information, please visit

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