Registration Associate - Bedford Hospital

Job Description

Overview

Onsite at Bedford Hospital ER. Schedule is midshift, weekend rotations & holidays.

Come join our Team! Our Bedford Team is looking for a dynamic individual to join our System Patient Access Registration Team! This role serves as the first point of contact for our patients and is crucial in ensuring a positive experience from the moment they walk through the door. To be successful in this position, you must be dependable and consistent in your attendance and timeliness.

Registration experiences is preferred but not required for the role.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

* Greet and assist patients in a friendly and professional manner

* Ensure a timely and accurate patient registration

* Maintain patient records and confidentiality

* Provide information and answer patient inquiries

* Collaborate with medical staff to ensure smooth operations

At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

* Requires working knowledge of patient registration and financial clearance.

* Requires a high level of interpersonal and problem solving skills.

* Requires effective written and verbal communication skills.

* Requires the ability to work within a team and maintain collaborative relationships.

* Requires the ability to take initiative and meet objectives.