Patient Care Coordinator; Administrative Assistant

Patient Care Coordinator - Part-time – Beford, Indiana

Hourly Rate: $15.00/hr.

• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work‑related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non‑Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

• Administrative Support:
  Perform a range of office tasks efficiently.
• Patient Assistance:
  Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management:
  Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales:
  Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication:
  Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance:
  Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing:
  Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment:
  Maintain a clean, welcoming workspace.

• High School diploma or equivalent.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexible to work varying hours.

• Customer service orientation.
• Team player.
• Self‑motivated, organized and decisive.

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.