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HelpDesk/Support Customer Success Mgr./ CSM Customer Service Rep CRM System

White-Glove Customer Concierge Specialist

Job in Bedford Heights, Cuyahoga County, Ohio, USA
Listing for: Great Day Improvements, LLC
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep, CRM System
Salary/Wage Range or Industry Benchmark: 24 - 26 USD Hourly USD 24.00 26.00 HOUR
Job Description & How to Apply Below
A leading home improvement company is seeking a Customer Concierge Specialist in Bedford Heights, OH. The role involves guiding customers from purchase to installation, ensuring constant communication and satisfaction. Ideal candidates will have a high school diploma and customer service experience, with skills in communication and CRM systems. The position offers a pay rate of $24-26/hr and focuses on providing a seamless and positive customer experience throughout the installation process.
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