Order Coordinator

Overview

Order Coordinator – Bedford

Requisition

Shift: Day M-F • Pay Rate: $29.00

(

Note:

If you are a current employee, follow your internal apply process.)

• Receive and distribute orders to appropriate departments and perform other administrative office duties. Interact with internal and external customers to assure proper receipt and shipment of orders to assure customer satisfaction.
• Generate, maintain outbound advice; print packing slips for all orders and email shortage report as required to assure on-time deliveries. Enter all freight charges on orders and inputs shipping text for all shipments/ pro #'s and trucking company information to assist customer service and customers. Generate; maintain outbound advice; print picking list and packing slip for all replenishment orders to other plants as well as all contractual customers.
• Communicate with customer service to expedite, change or cancel orders to assure customer satisfaction. Correspond with production planner daily to ensure stock orders are filled by oldest date from possible late shipment shortage report to ensure on-time shipments. Maintain filing of shipping manifests in accordance with ISO.
• Provide a daily shipping report as required to assist in setting plant and shipping goals. Compile bag department report, late shipments report, and No Charge Freight template. Confirm expedite fees and copy charges for Bedford Plastics Operations. Assist in performance of physical inventories for stock and warehouse.
• Prepare documents for orders to assure orders clear customs. Assist Shipping Coordinator in routing orders, freight quotes and inquiries, schedules shipments with trucking companies. Fill in for Shipping Coordinator role when they are off. Complete, maintain and release inbound data to assist in shipping orders in a timely manner.
• Answer and transfer all incoming calls to proper person or department to ensure efficient office communication. Support the company in reducing interruptions due to personal calls. Assist/back up Shipping Coordinator in maintaining and printing all bills of lading for all shipments going Fed-Ex Air/Ground and UPS Air/Ground. Cross-train for Order Coordinator role as needed.

• High school diploma or GED. Additional office vocational training or college a plus.
• 2+ years of ERP experience utilizing computer systems and providing service to others preferred.
• Knowledge of SAP a plus.
• Experience in shipping and knowledge of shipping documents a plus.
• Ability to use computers, access information on systems, run reports, manipulate spreadsheets and issue reports.
• Proficient in Microsoft Office:
  Word and Excel.
• Customer service skills: handle inquiries (phone and email) in an efficient, positive and professional manner.
• Good written and verbal communication skills.
• Attention to detail, organized.
• Ability to deal with constant interruptions while maintaining service and task focus.
• Dependable with excellent attendance. Able to work overtime as required.

• 401(k) and 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid elder care
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tution reimbursement
• Vision insurance

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.