Overnight Sales Associate

NOW HIRING-OVERNIGHT

• Open Availability Preferred
• Overnight - 3rd Shift
• Part Time

* Paid Weekly
* Starting at $14 per hour + $.75 shift differential

Cross America Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description:

The Overnight Team Member will be responsible for managing store operations during the night shift, ensuring the store is clean, well-stocked, and secure while providing excellent customer service. This role requires strong attention to detail, the ability to handle cash and merchandise, and a commitment to maintaining a safe and welcoming environment for customers.

Responsibilities:

• Greet and assist customers in a friendly and professional manner, answering questions, providing product recommendations, and handling transactions accurately.
• Operate the point-of-sale (POS) system, processing purchases quickly and accurately, and handling cash, credit, or debit card transactions with attention to detail.
• Address customer complaints or concerns promptly and professionally, ensuring a positive shopping experience.
• Stay informed about products, promotions, and store policies to assist customers effectively.
• Ensure that the store is clean, organized, and well-stocked. Perform routine cleaning tasks, including sweeping, mopping, and wiping down surfaces, ensuring that the store remains welcoming for customers.
• Monitor product stock levels, restock shelves and coolers, and assist with stock organization to ensure that merchandise is easily accessible.
• Set up, arrange, and maintain attractive product displays that align with store promotions and product categories.
• Rotate perishable products and ensure that expired or damaged goods are removed from the shelves. Help with inventory checks and report any product discrepancies to management.
• Monitor store entrances and exits, ensuring that the store remains secure during the overnight shift. Report any suspicious activity to the store manager or local authorities immediately.
• Be familiar with emergency procedures, including fire evacuation plans, first aid, and emergency contact protocols.
• Assist in preventing theft by remaining vigilant and monitoring customers and store activities. Ensure that security systems (e.g., cameras, alarms) are functional and report any issues to management.
• Handle cash and other forms of payment with precision and honesty. Ensure that all transactions are recorded correctly, and cash drawer balances at the end of the shift.
• Perform end-of-shift reconciliation of cash and sales, ensuring that all cash drawers match their sales totals. Prepare deposits and follow company cash-handling procedures.
• Assist with periodic inventory counts and other audits to ensure that products are accurately tracked and recorded.
• Follow all safety guidelines related to store operations, including proper lifting techniques and safe use of equipment (e.g., floor buffers, ladders, etc.).
• Ensure the store complies with local, state, and federal laws, including those related to age-restricted products (e.g., alcohol, tobacco) and health and safety codes.
• Communicate important information to the morning shift team, including customer issues, inventory concerns, or any other relevant updates.
• Work closely with other store employees, including the management team, to ensure smooth operations and help as needed.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in retail, customer service, or convenience store settings is preferred but not mandatory.
• Ability to work independently and responsibly during overnight hours.

Skills & Abilities:

• Strong communication and interpersonal skills with the ability to provide positive and helpful experience for customers.
• Basic math skills and ability to handle cash, process payments, and make accurate change.
• Ability to maintain a clean, organized, and well-stocked store environment, paying attention…