Department Manager

Overview

Department Manager role at McDonald’s. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees.

McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview or whether you are hired.

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• Lead shifts weekly and ensure customers receive a fast, accurate, friendly experience.
• May lead a Department, with responsibilities such as managing Systems (Training, Food Safety, Inventory Management), setting goals, delegating tasks, following up, and reporting results to the team and other managers.
• Guest Service Department Manager responsibilities include ensuring a great customer experience, executing sales promotions, training service staff, and organizing Front Counter McCafé and Drive-Thru areas for best service.
• Kitchen Department Manager responsibilities include delivering high-quality, fast food, ensuring food safety, controlling food cost, and training kitchen staff in production procedures, including new menu items.
• People Department Manager responsibilities include hiring qualified crew, training them well, and scheduling to meet sales and profit goals, as well as onboarding and recognizing crew members.

Previous managerial experience is preferred, ideally in a restaurant, retail, or hospitality environment. We seek positive team players with flexible schedules who enjoy the fast-paced McDonald’s environment. You must be 18 years or older to be a manager in corporate-owned and operated restaurants.

• Previous managerial experience preferred (restaurant, retail, or hospitality).
• Ability to lead shifts and manage department-specific responsibilities (Training, Food Safety, Inventory Management).
• Strong customer service orientation and ability to train and supervise staff.
• Availability to work flexible hours; must be 18+ years old.

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash, and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. This posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. Any information provided in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. The franchisee will make all employment decisions, including hiring, firing, discipline, supervision, staffing and scheduling.

This information may be forwarded to the franchisee organization for processing and evaluation. McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Restaurants