PBS Lead

About the company

Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.

Staff at our six services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the ninth year running! - among the top 20 large UK care home groups () for our exceptional care.

Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.

As the UK’s only large care home provider to achieve B Corp certification
, we continue to lead the sector in responsible, values-driven care.
In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year
, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by , reflecting consistently high standards and resident satisfaction.
We are also proud to be a Real Living Wage employer
, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

Brand New Specialist Service Opening - Summer 2025

We are seeking an experienced and dedicated Homes Manager to oversee the daily operations of one of our care homes. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care to the people we support, whilst meeting financial targets and maintaining full occupancy.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs, and we successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.

We endeavour to understand what the person is communicating and respond in a pro‑active way to meet their needs, as well as offering an alternative behaviour, therefore reducing the person from exhibiting behaviours of concern or becoming distressed. You will be role modelling this approach and ensuring that the whole staff team apply PBS in all they do.

You will be offered regular supervisions and wellbeing sessions and you will be expected to actively participate throughout.

Reports to: PBS Practitioner/ Home Manager

• Lead and embed a Positive Behaviour Support (PBS) culture across the home, ensuring alignment with PBS principles: enhancing quality of life, skill development, and minimising restrictive practices.
• Oversee implementation and monitoring of PBS strategies in daily care delivery.
• Collaborate closely with the PBS Practitioner to review behavioural data, align strategies, and attend regular progress meetings.
• Conduct monthly PBS plan reviews, provide feedback, and ensure updates are signed off on Nourish.
• Attend and engage in relevant PBS and professional training sessions.
• Support with personal care, medication administration, mobility assistance, and daily living…