Dining Services Manager - Chef Manager - Assisted Living

Position Summary

The Dining Services Manager oversees the dining services department of an assisted living, independent living, and/or memory care community and ensures residents are provided with a nourishing and well-balanced diet that meets the residents’ nutritional needs and dietary preferences.

• Oversees the daily operations of the dining services department including budget, menu, food preparation, labor management, food safety and sanitation, and leadership of the dining services team.
• Modifies provided menus in alignment with regulations taking into consideration resident allergies, intolerances, dietary needs, and residents’ preferences. Ensures that food meets the nutritional specifications as outlined by state and local guidelines.
• Provides leadership to dining services team members including recruitment, onboarding, training, coaching, performance management, annual performance reviews, and daily oversight.
• Manages the dining services schedule including creating a monthly schedule, daily assignments, and finding coverage for time off requests and call offs. May be required to be on-call after hours and on weekends to support dining services team members and cover staffing.
• Manages the food and supply ordering process including inventory management and placing and receiving orders. Ensures the department has sufficient food and supplies at all times, including an emergency reserve.
• Inspects the food service areas and kitchen to ensure they are clean and safe. Maintains compliance with Department of Health food safety and sanitation regulations, including storage, rotation, preparation, kitchen cleanliness, and equipment safety. Takes prompt actions to address unsafe conditions and equipment issues.
• Ensures all team members follow protocols and policies for fire safety, infection control, and hazardous chemicals and swiftly addresses concerns.
• Trains dining services team members on company policies, health department standards, and other regulatory requirements. Facilitates department team meetings and huddles to communicate changes and ensure understanding of expectations.
• Monitors food quality, presentation, and service delivery to ensure it meets quality standards. Collects feedback regarding the dining experience from residents, visitors, and staff.
• Acts as the lead cook during assigned meals. Prepares, cooks, and serves food in accordance with the menu and food and nutrition standards.
• Manages the department budget including spend downs, expense reporting, managing food and supply costs, and labor management to meet planned performance differences (PPD).
• Implements dietary changes as directed through PCP Diet Orders. Ensures all dining services team members are aware of diet changes and that all dietary entries in the resident records are accurate and timely.
• Participates in leadership team activities by contributing to company-wide initiatives and attending leadership team meetings as required.
• Keeps Executive Director and department heads up to date on changes in the dining services department.
• Assists in planning and preparing food services for special meals, events, and parties as needed.
• Performs other duties as assigned.

• Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
• Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
• Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
• Maintains a safe and secure working environment and practices safe working habits.

Serv Safe certification required. Must meet certification requirements by the local and state regulations. Three or more years’ experience in dietary, with health care experience and one year of supervisory experience preferred. Experience with budgets, scheduling, inventory, and food ordering is helpful. Certified Dietary Manager or Certified Food Service Manager beneficial.

High school diploma, GED or equivalent knowledge and skills obtained through a combination of education, training, and experience.

EOE statements – Prestige is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, protected veteran status, disability status, or other legally protected characteristics. We are committed to diversity and inclusion in our workforce.