AWS Amazon Connect Sales Architect

We Are:  

Are you ready to step up to the New and take your technology   expertise   to the next level?    

Accenture is looking for passionate and customer   obsessed   AWS cloud developers and AWS solutions architects to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers (and customers, customers).
You'll   work with smart people across our   industry,   specialist organizations, and technology groups to help our customers get the most out of AWS in their cloud journey.    

The AWS Practice within is home to our deepest AWS experts and supports Accenture's more than 1,500 certified AWS architects across the company. Join our team and be among Accenture's most talented AWS practitioners, our AWS SWAT team. The group   is responsible for   Accenture's most complex AWS projects and provides our delivery capability for the Accenture AWS Business Group (AABG).

AABG is the deepest relationship Amazon Web Services has with any partner in the ecosystem. Choosing Accenture and the AWS Practice will take your AWS experience and skills to the next level and allow you to work in an innovative and collaborative environment. At Accenture, you can lead the world's largest enterprises on the path to native cloud transformation and serverless, on the leading edge of cloud. 

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate,   operate   and deliver value   provides   an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative   work   part of your extraordinary career.    

Learn more about our AABG and AWS at Accenture here:
     

You Are:  

 A seasoned technology leader with deep   expertise   in Amazon Connect and AWS ecosystem, responsible for driving contact center modernization initiatives   with a p roven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms.
You are ready to l ead the end-to-end delivery of Amazon Connect-based contact center solutions   and o versee design, architecture, and implementation across AWS services such as Lambda, Lex, S3, and Contact Lens.

Ready to l ead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and   ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation,   maintain   compliance, and   optimize   customer experience through AWS services such as Lambda, Lex, and Contact Lens.

The Work:  

- Team Leadership:
Drive end-to-end ownership of a team responsible for the design, development, and implementation of cloud-based contact center transformation initiatives,   leveraging   platform-led solutions across enterprise environments.

- Business Development:
Lead and manage proposal responses to client RFPs and RFIs across multiple market units, ensuring a robust and continuous pipeline of strategic opportunities and transformation projects.

- Market Engagement:
Collaborate with market unit leaders to   identify   emerging client demands, define talent requirements, and align capability development with business needs in terms of skill, scale, and specialization.

- Talent & Practice Growth:
Build and expand the practice by actively   participating   in talent acquisition, while also nurturing, mentoring, and upskilling current team members to meet evolving technology and client demands.

- Project Delivery Excellence:
Lead delivery of complex contact center transformation programs by engaging with clients and internal teams for solution design, requirement analysis, design workshops, backlog grooming, and delivering regular demos to stakeholders.

Travel may be required for role. Travel varies from 0-100% depending on client requirements.

Here's   what you need :

+ Minimum of 5 years hands-on experience with Amazon Connect Contact Center .
Deep   expertise   on…