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Senior CX Transformation Leader

Job in Beaverton, Washington County, Oregon, 97078, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, CRM System, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A leading consulting firm is looking for a Customer Experience & Service Transformation Senior Manager to enhance client customer service solutions. Responsibilities include evaluating client offerings, leading transformation projects, and advising on technologies like CRM and GenAI. The ideal candidate has over 10 years of experience in customer support and a strong leadership background. This role supports dynamic environments focused on innovation and improvement.
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Position Requirements
10+ Years work experience
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