Member Assist Cart Attendant

Overview

Position:
Member assistant – cart attendant at Sam’s Club. You help shape our member’s shopping experience by giving them a positive first and last impression. In this role, you are responsible for ensuring members see a well-kept parking lot, helping with purchases, and ensuring carts are ready and available. You will assist members with loading their vehicles and contribute to a great member experience.

This is a fast-paced, on-your-feet role in all weather.

$16.00/hr - $23.00/hr

• Maintain a positive attitude by smiling, greeting and thanking members.
• Provide exceptional customer service to members across the club; answer questions as needed.
• Maintain a clean, neat, and member-ready area.
• Thrives in fast-paced environments and multi-task effectively while prioritizing member satisfaction.
• Stand for long periods while assisting members quickly and accurately.
• Tackle obstacles to ensure tasks are completed with excellence.
• Assist with club pickup orders: notify when pickup time is delayed, inform when products are unavailable, offer alternatives, and assist with packaging and loading for pickup or vehicle transport; resolve issues and concerns; promote company products and services.
• Conduct safety sweeps and follow procedures for handling merchandise; report unsafe situations to management.
• Process member purchases and payments according to policy; operate cash registers; locate and organize merchandise; zone designated areas.
• Maintain parking lot cleanliness and ensure carts/flatbeds are available; assist with transporting items as needed.
• Comply with company policies, procedures, and ethics; follow Open Door Policy in daily work.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Customer service experience

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO for vacation, sick leave, holidays, etc. Amount depends on job classification and tenure
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement

The above information is not designed to be a comprehensive inventory of duties and qualifications. The full job description can be made available during the hiring process. For more information about benefits and eligibility, see One.

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