Receptionist, Administrative​/Clerical

Description Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Southern California. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities and master-planned community associations.

Job Type
:
Full-time

Assists the General Manager and the Executive Assistant in carrying out the administration of the policies and procedures of the Solera at Oak Valley Greens Homeowners Association. Under supervision of the General Manager and Executive Assistant, provides assistance to the Association in the area of general reception and office duties. Assists the administrative staff in providing customer service to the residents and homeowners.

Requires direct contact with staff, Board Members, Committee Members, homeowners, vendors and the general public.

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

As a member of our team, your talents will be nurtured and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon.

We provide an environment for people that nurtures leadership and promotes personal success and reward those who exceed expectations. We foster a culture of open feedback and continuous growth.

We’re thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

• Competitive Salary
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

• General Reception/Customer Service.
• Answers and directs incoming telephone calls and assists caller with information.
• Greets residents/visitors and provides information and direction.
• Receives and distributes customer service calls and emails, via work order system.
• Copies and distributes committee minutes, memorandums, reports, etc.
• Maintains on-site checking account and check register; writes emergency checks, records. Reconciles checking account and sends all backup information and deposit records to Keystone Pacific Corporate monthly for verification.
• Processes accounts payable check requests and invoices for payments on a daily basis for all Association expenses.
• Oversees maintenance and administration of telephones and office equipment, maintains balance in postage machine.
• Opens and distributes mail daily for the administrative office.
• Practice and adhere to Keystone’s Core Values, Mission and Vision.
• Any additional job duties as required by the supervisor.

• Excellent customer service skills.
• Proficient in the Microsoft Suite Programs.
• Strong organizational skills.
• Good interpersonal skills including written and verbal communication.
• Knowledge of general office procedures.
• Must be flexible with schedule and working on holidays.
• Excellent interpersonal skills.
• Strong verbal and written communication.

• 1-2 years working in an Administrative field.
• High School Diploma or GED required.

The work environment and physical demands characteristics described here are…