Clinical Scheduler

Clinical Scheduler

Hardeeville, SC (Hardeeville office daily)

Full-time, salary-based 8‑hr position (8:00 AM – 5:00 PM, Monday–Friday)

We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401(k)
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities

A successful Scheduler will be able to perform the following essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.

• Appropriately register, verify and timely schedule patients according to the company’s care model.
• Ensure new patients are being tracked and followed until scheduled.
• Schedule appointments for patients according to care model including follow‑ups with healthcare providers based on availability, medical urgency, and patient preferences.
• Ensure all disciplines with schedules are fully optimized.
• Ensure patients are being followed and scheduled appropriately when discharged from an in‑patient facility.
• Ensure TCM appointments are scheduled promptly and within the required window.
• Ensure strong documentation is implemented.
• Utilize a multitude of software systems (including tracking systems) to ensure patient follow‑up and better patient outcomes.
• Interact with patients via email, patient portal, telephone, Athena Text, in‑person, etc. to gather necessary information, schedule and confirm appointments, and provide pre‑appointment instructions.

• High school diploma or equivalent required; an associate’s or bachelor’s degree in healthcare preferred.
• Preferred CMA, LPN or RN.
• Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
• Familiar with medical terminology, procedures, and insurance verification purposes.
• Strong organizational and time‑management skills, with the ability to multitask and prioritize responsibilities effectively.
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
• Strong problem‑solving abilities.
• Ability to work effectively under pressure.

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