Receptionist, Administrative​/Clerical

Overview

Join to apply for the Receptionist role at H&R Block
.

As a Receptionist
, you will be the first point of contact for clients and assist with client services and administrative duties in a fast-paced environment.

Helping others is part of the role, building client relationships, and supporting clients with decisions about their lives, careers, and money. You will focus on how to wow clients now and in the future as you inspire confidence and provide excellent service.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

H&R Block is committed to the total well-being of its associates, offering benefits to support health, wellbeing, and financial wellness. EEO statement: H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility requirements apply).

This is a sample job description excerpt for a receptionist role at H&R Block. Please apply through the official channel.