Fraud Specialist II

Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award‑winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. By joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach theirs.

Peoples Bank is one of the largest 150 banks in the United States with 130 full‑service branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have specialty finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024 and 2025
• Newsweek's America's Best Banks 2023 and 2024
• Newsweek’s America's Greatest Workplaces 2024 and 2025
• Forbes America’s Best Banks 2024 and 2025
• Forbes Best‑in‑State Banks 2020, 2021 and 2025
• TIME’s America’s Growth Leaders 2026 award winner

Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives will be fundamental in contributing to the team’s success as well as the organization.

This position is responsible for investigating both internal and external financial crimes committed against Peoples Bank. Expected to continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction. Works closely with various teams throughout the institution to assist with the investigation and deterrence of fraud. Will efficiently and accurately review and investigate the severity of alerts and assign or elevate as necessary;

conduct research using various methods and provide clear and timely documentation of all findings. Must be analytical and focused with the ability to comprehend and analyze documents and reports. Remains apprised of industry fraud trends, using knowledge and experience to detect instances of fraud and prevent bank loss.

• Perform investigations of known and suspected internal and external criminal activities, with primary focus on civil and criminal violations of law relating to financial crimes that include, but are not limited to:
  Bank Fraud, Check Fraud, Employee Fraud, Check Kiting, New Account Fraud, Mobile Deposit Fraud, Loan Fraud, Identity Theft, Elder Abuse, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Debit Card Fraud, and Online Account Takeovers.
• Monitor fraud alert transactions through the bank’s transaction monitoring software to identify unusual or suspicious account activity. Thoroughly research incidents and/or allegations.
• Effectively interact with internal departments, as well as other banks, companies, or local, state, and federal authorities when necessary.
• Provide excellent customer service to clients impacted by fraud and internal partners assisting clients through fraud impacts.
• Prepare and complete regulatory reports and case file documentation as required to ensure adherence to policies and procedures.
• Analyze transactional data, assessing historical client activity to help make determinations of irregular activity and identifying trends, bringing trends to management attention.
• Demonstrate strong investigative/analytical skills and be able to formulate and clearly articulate a supportable rationale behind the decisions of the alerted activity while complying with…