Quality Manager

The Company

Heico, a privately held company with over 40 years of history, has grown to 78 separate companies through strategic acquisitions. Operating across manufacturing, construction, and industrial services, it maintains majority ownership in each business, generating over $3.3 billion in revenue. Many of its businesses are certified Woman‑owned Business Enterprises (WBE). National Strand, part of the Metals Processing Group, produces steel wire and cable‑related products for a variety of industries and is wholly owned by The Heico Companies, LLC.

This independent business model fosters entrepreneurship and growth while providing professional development at all levels.

The Quality Control Manager will develop, implement, manage, and maintain effective Quality and Safety policies and procedures that meet or exceed the criteria of federal, state, and business requirements.

• Conducts quality assurance audits of National Strand production to assure company standards are maintained and product integrity is preserved.
• Develop and implement best practices to ensure consistency in the quality of the product.
• Be a point of contact for customers when discussing technical specifications or complaints.
• Act as the focal point for all quality‑related issues and report to management as needed.
• Schedule and coordinate all internal and external audit activities, address non‑conformities, and maintain audit history.
• Provide weekly reports on quality performance and identify areas of improvement.
• Consult with management to resolve quality, production, and efficiency problems.
• Serve as an information source to departments when special and critical quality issues occur.
• Determine overall plant product quality by conducting and evaluating various product tests and tests related to steel wire making and processing.
• Consult with plant management and personnel on better operational procedures to improve overall efficiency and product yields.
• Discuss plant evaluation with plant management, make appropriate recommendations, and set a timetable for improvement and corrections.
• Work with accounting to ensure scrap and reject reporting is accurate and timely.
• Performs other duties as assigned.

• Experience: Minimum 3+ years of experience in a manufacturing environment. ISO 9000 experience preferred or similar.
• Education: Bachelor’s degree in engineering or related field from an accredited university; a master’s degree is preferred. Metallurgical knowledge is highly desirable.
• Communication: Excellent written and verbal skills; proven capability to collaborate with non‑professional as well as professional stakeholders at all levels.
• Technology: Strong working knowledge of MS Office and other support software. Knowledge of MS SharePoint is highly desirable.
• Position Type and Expected Hours of Work: Full‑time position; typical work hours Monday through Friday, 8:00 AM to 5:00 PM with occasional evening and weekend work as needed.
• Travel: Occasional travel may be required.
• Work Environment: The role operates in a professional office environment with standard office equipment; the employee is occasionally exposed to fumes or airborne particles, distracting noise levels, and moving mechanical parts.
• Physical Requirements: Regularly required to sit and talk or hear; frequently required to stand and walk; occasionally required to use hands to finger, handle or feel and reach with hands and arms; lift and/or carry up to 50 pounds; balance, bend, stoop or kneel, climb, push/pull and squat or crouch. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.