VALET
Listed on 2026-02-05
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Customer Service/HelpDesk
Customer Service Rep
Valet
Ace Parking, a leading parking management company for over 72 years, is looking for a dynamic Valet to deliver exceptional service and support our core values of accountability, communication, family, exceptional service and profitability.
About UsWe are a nationally recognized parking management expert, known for our people‑centric approach. With a legacy of respectful and courteous service, we have grown into one of the largest privately held management companies.
Responsibility Accountability- Promptly and safely park and retrieve vehicles following company policies and procedures.
- Maintain accurate records of parked vehicles and ensure keys are securely stored.
- Adhere to company policies and safety guidelines at all times.
- Greet guests warmly and professionally, establishing a positive first impression.
- Effectively communicate parking procedures and fees to guests.
- Assist customers with any questions or concerns and handle issues calmly and professionally.
- Coordinate with team members to ensure efficient service delivery.
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
- Assist team members during peak times or when needed, promoting unity and cooperation.
- Provide outstanding customer service by promptly assisting guests with parking needs.
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile.
- Maintain cleanliness and organization of the parking lot and surrounding areas.
- Assist with additional tasks such as carrying bags or providing directions.
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Strong sense of accountability and responsibility.
- Ability to work effectively in a team environment.
- Exceptional customer service skills.
- Reliable, friendly, and capable of creating a lasting impression.
- Physical ability to move quickly and lift heavy items (up to 50 lbs).
- Previous valet or customer service experience is a plus.
- Hourly wage, plus tips.
- Medical, dental, vision, life insurance coverage for eligible full‑time employees.
- Flexible Spending Accounts for eligible full‑time employees.
- 401(k).
- Vacation/Sick for full‑time and part‑time employees.
- Holiday for full‑time and part‑time employees.
- Discount programs.
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Persons with disabilities are provided reasonable accommodation upon request. For accommodations, please email
Seniority level- Entry level
- Part‑time
- Other
- Consumer Services
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