Logistics Manager
Job in
Bay Shore, Suffolk County, New York, 11706, USA
Listed on 2026-03-13
Listing for:
Water Lilies Food, LLC.
Full Time
position Listed on 2026-03-13
Job specializations:
-
Transportation
Job Description & How to Apply Below
Manage end-to-end order fulfillment, overseeing the process from Electronic Data Interchange (EDI) order receipt through to confirmed shipment. This includes coordinating across internal warehouses and third‑party logistics (3PL) partners to ensure timely, accurate, and cost‑effective delivery. The role requires careful balancing of service levels, operational speed, and logistics costs, with a strong focus on minimizing order exceptions and ensuring seamless customer experience.
Responsibilities- Schedule and confirm pickups (FTL, LTL, multi‑vendor consolidation); coordinate dock times with carriers/3PLs to meet customer delivery windows.
- Track orders in 3PL portals; proactively resolve exceptions (temperature control, appointment delays) before they affect OTIF.
- Maintain shipment documentation (BOL, labels, COAs) and item/case/pallet specs; ensure regulatory and customer‑specific compliance.
- Coordinate transfers between production, owned DC, and 3PLs; build loads that optimize cube and cost per case.
- Create and maintain SOPs/playbooks; partner with CS/Warehouse to reduce accessorial and cycle times via continuous improvement.
- Support month‑end close with shipment cutoffs and KPI reporting; contribute to freight and 3PL scorecards.
- On‑time delivery (OTD) and OTIF %
- Exception rate per 100 orders (OS&D, holds, rework)
- Freight cost per lb./case; accessorial rate %
- Transfer cycle time between facilities (avg days)
- 5+ years in logistics/traffic, order management, or 3PL coordination (food or CPG preferred).
- Proficiency in Excel (lookups, pivot tables) and comfort with TMS/3PL portals.
- Clear, calm communicator with strong follow‑through; excels in deadline‑driven work.
- Ability to support occasional after‑hours/on‑call for hot loads or month‑end cutoffs.
- Comfort entering freezer/cold environments with provided PPE; able to lift to 3040 lbs. occasionally.
- Experience with WMS/TMS integrations; basic Aptean EDI mapping preferred.
- safety & cold‑chain familiarity (BOL/COA requirements, temperature recording).
- Lean/Kaizen mindset; SOP writing and process documentation skills.
- Hands‑on with an ERP (Aptean or similar) and EDI flows (850, 940/945, 856; 214/210 exposure).
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