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Crisis Intervention Specialist

Job in Bay Shore, Suffolk County, New York, 11706, USA
Listing for: MercyFirst
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 24 USD Hourly USD 24.00 HOUR
Job Description & How to Apply Below

LOCATION: Bay Shore and Brentwood, NY
REPORTS TO: Campus Support Team Supervisor
DEPARTMENT: LI Residential CST
SCHEDULE: Full-Time / Onsite
$1,000 Hiring Incentive

Agency Background
Mercy First is a not-for-profit human and social service agency that has been serving children and families in need since 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions.

Program Background
Enhanced Hard-to-Place (HTP) Group Home program, providing specialized residential services to adolescents, between the ages of 13 to 18, in 2 gender-specific homes. The group home offers community-based, home-like atmosphere while providing a structured and therapeutic environment to meet the residents’ needs.

Position Summary
Under the supervision of the Enhanced Support Team Supervisor, the Crisis Intervention Specialist supervises clients, provides a safe and secure environment and applies agency-approved methods of behavior modification including the point system, verbal de-escalation techniques, and physical intervention if needed.

Required Qualifications

  • High School Diploma or Equivalent or a Bachelor’s Degree in a related field.
  • If no Bachelor’s degree, 1+ years experience in residential care with children and / or adolescents.
  • Must have and maintain a valid NYS Driver’s License with a satisfactory driving record.

Responsibilities

  • Maintain a safe and secure environment for clients on campus and in group settings.
  • Respond to crises.
  • Assess situation and make determinations of safest alternative according to TCI protocol.
  • Use verbal de-escalation techniques.
  • Use safe and approved physical interventions, when necessary.
  • Communicate with AOD.
  • Demonstrate knowledge of human development stages.
  • Report behaviors believed to be symptomatic or emotional, physical, or psychological disturbances.
  • Document clients’ behaviors and activities in CST/group home log.
  • Complete critical incident reports.
  • Maintain appropriate boundaries.
  • Complete CFTSS documentation for individual and group sessions.

Benefits/Perks

  • A comprehensive health insurance package including medical, dental and vision plans for you and your family.
  • 403B retirement benefits
  • Employer-paid life insurance and long-term disability insurance
  • Generous paid time off.
  • Free employee assistance program.
  • Insurance discounts for our staff and their families.
  • Trainings to support professional and personal development.
  • Employee wellness program.
  • Employee recognition activities

Hourly Rate
$24.00/Hour. Hiring Incentive of $1,000 after 500 worked hours.

Mercy First is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency.

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