Medical Front Desk Receptionist; Bilingual English​/Spanish

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state‑of‑the‑art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Medical Front Desk Receptionist (Bilingual English/Spanish)

Location:

Bayshore, NY

Hours:

Mon‑Fr (8.5hr shift between the hours of 7‑7)

Organization:
New York Health (NYH) – Primary Care

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining the reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co‑pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

• High School diploma with at least 2 years of patient‑facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1 year of EMR experience – preferred.
• Must be fluent in English and Spanish.

Salary:
Starting at $22 per hour

Benefits:
Health Insurance on day 1, Dental, Vision, Life Insurance, Short‑ and Long‑term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating).

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care. Visit our website at:

New York Health is an Equal Opportunity Employer.