Account Coordinator

Mango Mango Dessert is at the forefront of reimagining traditional Hong Kong-inspired desserts, offering unique, delightful treats in a modern way. Since its founding in New York, the company has grown to over 45 locations nationwide, expanding its presence while staying true to its roots. We are dedicated to fostering the development of our team members to deliver an exceptional and personalized dining experience for every guest.

At Mango Mango Dessert, our commitment to quality is reflected in every dessert thoughtfully and expertly crafted by our talented crew.

This is a full-time, on-site role for an Account Coordinator, based in our Bay Shore, NY location. The Account Coordinator will oversee client accounts, ensuring satisfaction and addressing inquiries or concerns. Core responsibilities include maintaining client relationships, managing account-related documentation, analyzing customer needs, and collaborating with internal teams to meet client expectations. The role entails coordinating between departments, resolving client issues swiftly, and contributing to the delivery of outstanding service to our customers.

• Strong Interpersonal and Communication skills to build and maintain effective relationships with clients and team members.
• Excellent Customer Service skills to handle client inquiries and deliver quality service.
• Proficiency in Account Management and Client Coordination to ensure smooth account operations and client satisfaction.
• Understanding of the Franchise Model and Franchise Disclosure Document.
• Analytical skills for assessing client needs, resolving issues, and generating actionable insights.
• Detail-oriented with strong organizational and time management abilities.
• Proficiency in relevant software and tools, such as CRM platforms, is a plus.
• Bachelor’s degree in business, communications, or a related field is preferred.
• Previous experience in account management or a related role is highly desirable.

Please email your resume to