Call Center Outbound Business Account Representative

Why consider this job opportunity:

• Opportunity for career advancement within a collaborative work environment
• Comprehensive benefits package including medical, dental, and vision plans starting on your first day
• 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Up to $75 a month towards cable and internet services
• Paid time off for vacation, holidays, and personal/sick days

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service and accurately enter customer data into the Sales Force system
• Utilize product knowledge to assist customers and demonstrate the value of switching services
• Problem-solve and encourage customers to commit to services

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• A proactive approach to customer engagement
• Associate's degree or higher preferred

• Experience in sales or customer service roles within a telecommunications environment
• Strong problem-solving skills and the ability to provide tailored solutions to customers
• Familiarity with Sales Force or similar CRM systems

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.