ServiceNow Configuration Specialist
Job in
Bay City, Bay County, Michigan, 48706, USA
Listed on 2026-02-28
Listing for:
The Stafford Gray Group
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support, Systems Analyst, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
This role focuses on the hands on configuration and technical build of Service Now. The person in this seat will translate requirements into forms, workflows, automations, and integrations that support the county’s operations.
Responsibilities- Configure Service Now modules based on business and technical requirements
- Build forms, workflows, business rules, and automation
- Support integrations with other county systems
- Troubleshoot platform issues and support testing
- Document configuration and maintain platform standards
- Partner with the implementation team to guide technical feasibility
- Work on site in Pontiac two days a week for working sessions
- Strong hands on experience with Service Now configuration
- Knowledge of core modules such as ITSM, Incident, Request, Service Catalog
- Ability to translate requirements into technical solutions
- Experience building workflows and automation
- Strong troubleshooting and problem solving skills
- Ability to work independently and take ownership of assigned modules
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