Parts Specialist

Parts Specialist – O'Reilly Auto Parts

Join to apply for the Parts Specialist role at O'Reilly Auto Parts
.

The Parts Specialist will provide all retail and installer customers with a high level of service and support store management in the accomplishment of assigned tasks.

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, etc.).
• Promptly greet retail/walk-in customers and assist them in their selection of merchandise.
• Assist managers and installer service specialists in serving professional customers as needed.
• Complete assigned company training relevant to position.
• Provide excellent customer service over the phone, accurately looking up parts, quoting prices, recommending premium and related items.
• Maintain and secure the cash drawer, accept cash/checks, make change, and process credit card transactions.
• Process exchanges and returns, address and resolve customer complaints.
• Assist with daily store operations: image maker, planogram updates, stocking shelves, cleaning.
• Perform operational tasks such as preparing returns for distribution, stocking adjustments, inventory counts.
• Operate brake lathe and other store test equipment after training.
• Provide in-store services: install wipers, battery test/charge, scan codes, replace headlight capsules.
• Drive delivery vehicle when required (must meet driving eligibility).
• All other duties as assigned.

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, professional customer service skills.
• Ability to multitask on phone and in-store simultaneously.

Desired:

• Familiarity with automotive parts, cataloging, weatherly index system, automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish desired).

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401(k) with employer contributions starting day one
• Medical, Dental, Vision Insurance with optional FSA
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or other protected class. Qualified individuals with a disability may be entitled to reasonable accommodations under the ADA. If you require a reasonable accommodation, please email  or call .