Field Service Technician

Company Description

Acadia Service Company, a family-owned business since 1976, is committed to providing personalized and conscientious care to its customers. Serving a wide geographical area, we operate in cities such as Lafayette, Jennings, Alexandria, Baton Rouge, Hammond, Kentwood, Covington, Slidell, New Orleans, and beyond. As a longstanding service provider, we pride ourselves on building lasting relationships with our clients through quality and reliability.

We are seeking a dedicated HVAC & refrigeration Service Technician for a full-time, on-site role based in Baton Rouge, LA. Responsibilities include maintaining, troubleshooting, and repairing equipment at various client locations within our service area. This role involves traveling to customer sites, conducting diagnostics, installing components, and ensuring quality services. Technicians are expected to deliver exceptional customer service, provide technical solutions, and maintain detailed service records to support operations.

• Mechanical troubleshooting and repair skills to address equipment and machinery issues effectively.
• Basic electrical knowledge and experience working with tools and small parts.
• Strong communication and customer service skills to interact effectively with customers and resolve concerns.
• Capability to work both independently and as part of a team.
• Ability to follow safety guidelines and adhere to all company protocols while working on-site.
• Valid driver’s license and willingness to travel to client locations within the service area.
• High school diploma or equivalent; technical certifications in mechanical or electrical repair are a plus.
• Previous experience in field service or a similar role in equipment maintenance is preferred.