Inside Sales

Job Summary

Develops customer service objectives to meet customer expectations for products, services, andlong-term partnerships, and assists in directing sales and business functions for their dedicated branch and other branches.

• Manages price structures and discounts in Salesforce consistent with account volumes,operating income goals, and customer assignments.
• Interfaces with outside sales, customers, and branch staff to discuss open orders,inventory, pricing, availability, and delivery of products.
• Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams.
• Participates in resolving customer concerns and follows-up to ensure customer satisfaction.
• Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements.
• Stays informed of new markets, products, services, warranties, competition, regulations,and other general information related to current sales trends.
• Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager.
• Communicates customer sales, concerns, and requirements to Outside Sales team.
• Consults with engineering and quality staff on regulation requirements or design changes.
• Prices all RFQ opportunities.
• Coordinates all purchased products with vendors and purchasing department.
• Performs other related duties as assigned.

• Strong understanding of business ethics.
• Ability to learn all Lamons’ and competing products.
• Knowledge of competitive landscape.
• Ability to learn production processes and flow of product.
• Conflict resolution and problem-solving skills.
• Strong verbal and written communication skills.
• Basic knowledge in math conversions and measurements for product dimensions.

• Required:
  
  High school diploma, GED or equivalent.
• Preferred:
  Bachelor’s degree in Marketing, Sales, Business, or related field.

• Required:
  
  2years of previous Sales or Customer Service experience.
• Preferred: 1year of experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, or Manufacturing industry.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times

• Medical, Dental, and Vision
• PTO - Vacation and Sick Time
• 11 Paid Holidays
• 401K with Match