Inside Sales Representative

Core Wise's industry leading client is a mission-critical HVAC engineering and manufacturing company specializing in industrial, explosion-proof, and high-reliability HVAC/R and pressurization systems. Serving clients in hazardous and demanding environments, this company is known for precision, safety, and engineered solutions that perform where failure is not an option. From design and manufacturing through commissioning and long-term support, the company takes pride in delivering quality, trust, and technical excellence.

The Inside Sales Rep plays a key role in supporting customers, generating sales, preparing accurate quotes, and ensuring orders move smoothly through our workflow. This position works closely with Outside Sales, Engineering, Project Management, and Production teams.

A technical background, especially related to HVAC, electrical, or mechanical systems, is a strong plus and will be required in some of the daily duties. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can communicate confidently to provide innovative solutions to clients.

• Prepare accurate sales quotes for equipment, parts, and service.
• Conduct sales calls, including follow-ups and cold calls to new prospects.
• Maintain and update pricing sheets for parts, components, and assemblies.
• Respond to customer inquiries regarding job status, lead times, and order updates.
• Review customer purchase orders for accuracy, correct part numbers, and required specifications.
• Enter and track orders through the process to ensure on-time delivery.
• Track, document, and coordinate warranty cases with internal departments.
• Serve as a liaison between customers, engineering, and production to ensure clear communication.
• Build strong customer relationships through professional and timely communication.
• Maintain records, quotes, and correspondence within internal systems (Sage, Salesforce, Smartsheets and other company platforms).

• Experience in inside sales, customer service, or a technical support role.
• Basic technical knowledge of HVAC, mechanical, or electrical systems, or the ability to learn quickly.
• Strong communication skills, both written and verbal.
• High attention to detail with the ability to review and interpret technical information.
• Proficient with Microsoft Office; experience with Sage, Salesforce, Microsoft Project or similar systems preferred.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Dependable, organized, and able to work independently as well as part of a team.
• Paid holidays and paid time off (PTO)
• Health, dental, and vision insurance plan options
• Company-paid life insurance
• 401(k) retirement plan with company match
• Work for a rapidly growing company that leads the industry in engineered HVAC solutions.
• Be part of a supportive, people-focused culture built around our core values:
  Integrity, Precision, and Empowerment.