Retail Key Holder-Mall OF Louisiana

Retail Key Holder – MALL OF LOUISIANA

Bath & Body Works

Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent while improving our communities and our planet.

Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering the sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer‑savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

• Act as manager on duty when scheduled to address customer experience, vendor relationship, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in‑store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Perform opening and closing routines, including bank deposits, receipt of shipment, and execution of company directives.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at checkout.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Maintain constant physical activity, including standing, walking, reaching, lifting, and climbing ladders to obtain products for customers and maintain store appearance. Must be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the safest, cleanest, and most engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

• Thrives in a customer‑first based retail environment.
• Ability to foster a customer‑focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast‑paced environment.
• Effective communication skills, openness to feedback, and adaptability.
• Ability to provide in‑the‑moment coaching to associates.
• Ability to de‑escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

• High school diploma, GED certificate, or relevant work experience.

• Lead with Curiosity & Humility
• Build High‑Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

• Competitive, performance‑based compensation and bonus incentive programs for sales leadership positions.
• Limited Medical Benefit Plans with access to a national PPO network, prescription drugs, and telemedicine (eligible by state).
• Dental coverage and vision coverage for frames and eye exams.
• Care benefits through  for short‑term and ongoing care.
• No‑cost mental health and wellbeing support through the Employee Assistance Program.
• On‑demand access to earned wages through Daily Pay.
• 40% merchandise discount and free Bath & Body Works products.
• Visit  for more details.

The above statements describe the general nature and level of work performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required.

We will consider all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws. Please see links:
Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal‑opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status. We comply with all laws concerning nondiscriminatory employment practices and are committed to providing reasonable accommodations for associates and job applicants with disabilities.

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