Production Manager; Burbank

Production Manager (Burbank) – Goodwill Industries of Southern Louisiana

Join the Movement
:
Goodwill Industries SELA Wants You!

About Us
:
Goodwill is more than just a retail store; we are a community-driven organization dedicated to transforming lives through the power of work. By joining our team, you will play a crucial leadership role in making a positive impact on individuals and communities; your leadership will help create a positive and inclusive shopping experience for our customers while supporting our programs that enhance the dignity and quality of life for individuals and families.

What We Offer
:

• Competitive Salary
• Medical, Dental, Vision, 403B Retirement Plan with employer match, Life Insurance, Pet Insurance
• Monthly Bonus based on achieving revenue goals

Responsibilities

• Oversee and drive the daily donation and production operations of the store to meet or exceed budget while in compliance with company standards, policies, and procedures.
• Lead the back room production team to ensure donations flow from the donation door to the sales floor in an expedient manner.
• Supervise production employees so that daily production goals are met.
• Ensure the backroom workflow is set up and maintained to maximize production.
• Ensure donations are processed in such a way to maximize sales and minimize waste.
• Monitor waste output and ensure sellable merchandise is not discarded.
• Conduct quality checks on merchandise before it is placed on the sales floor.
• Conduct textile rack checks to ensure accuracy of piece count reported.
• Monitor back-room supply levels and assist with ordering supplies when needed.
• Conduct hourly floor checks to ensure processed merchandise is properly placed on the floor.
• Ensure donations are processed expediently from the donation door to the sales floor.
• Maintain safe and appropriate conditions in the shopping and back-room areas.
• Ensure a proper schedule is written and posted to meet production goals.
• Observe and ensure compliance with personnel and safety policies and procedures.
• Conduct ongoing training with all production employees and document all training.
• Use cash register to total sales, accept payment, authorize voids, returns, exchanges, and credits for merchandise only in emergencies.
• Ensure production employees have necessary materials to meet their production goals.
• Assist the Store Manager in achieving/exceeding sales goals and implement a contingency plan if goals are not being met.
• Assist in corrective coaching and training and development of employees.
• Create a working environment conducive to meeting all goals.
• Be able to multitask and adapt to unforeseen opportunities that would impact production goals.

Skills and Abilities

• Interact cordially and productively with a variety of people.
• Market Goodwill and explain the mission to the public.
• Establish and maintain effective working relationships and motivate employees to optimal performance.
• Read, write, and communicate clearly in English.
• Work a flexible schedule on short notice, including nights, weekends, and occasionally long hours.
• Lift and carry objects up to 25 lbs frequently and 50 lbs occasionally.
• Engage in repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
• Engage in prolonged standing, walking, frequent bending, stooping, and stretching.
• Vision corrected to within normal limits.
• Function in a hectic work environment with occasional high stress periods.
• Have knowledge of clothing brands and values as well as furniture and household items.

Requirements

• High school diploma or GED.
• Minimum 6 months of supervisory experience (or equivalent combination of education and experience).
• Preferred supervisory or training experience.

Mid-Senior level

Full-time

Production

Retail

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