Customer Care Associate - Day Shifts

Overview

Join Our Award-Winning Team in Baton Rouge - Where Work Meets Fun! Are you ready to be part of something exciting? We ve been proudly recognized as one of the Best Places to Work for over 5 years, and now we re inviting you to join our dynamic and thriving team. This is a full-time opportunity to grow, collaborate, and contribute to a winning team in one of Baton Rouge s most celebrated workplaces.

Why Choose Us?

• Vibrant Work Culture: We believe work should be as enjoyable as it is rewarding! Join a team that prioritizes fun, positivity, and an uplifting atmosphere every day.
• Team Spirit: If you thrive on collaboration, you re in the right place. Work alongside passionate professionals dedicated to achieving excellence and building each other up.
• Hands-On, Never Boring: Get ready for a fast-paced, hands-on role where no two days are the same! Enjoy the variety and excitement of the service industry while solving challenges and delighting customers.
• Career Growth at Your Fingertips: We don t just offer jobs—we offer careers! Unlock your potential with endless opportunities for personal and professional growth within a company that values your development.
• Be the Best with the Best: Join a team recognized for excellence in customer service, and work alongside industry leaders in Baton Rouge. Build your skills and grow in a supportive and high-performing environment.

• Deliver Outstanding Customer Service: As the face of Benny s, you ll make sure every customer leaves with a smile by going above and beyond in creating an excellent experience.
• Process Sales & Transactions: Help customers with their purchases, manage the register, and ensure smooth sales transactions.
• Merchandise & Store Maintenance: Keep shelves stocked, organized, and ensure the store stays clean and welcoming for every customer.
• Manage Shift Duties: Balance your register at the end of each shift and assist in various tasks to keep things running smoothly.
• Troubleshoot Customer Concerns: Use your problem-solving skills to address any customer issues with professionalism and care.

• 1-2 years of proven customer service or retail experience — You re a pro at making customers feel special!
• Excellent communication skills — You know how to connect with customers and work well with teammates.
• A calm demeanor under pressure — You re cool, calm, and collected in fast-paced, high-energy situations.
• Must be at least 18 years old and available to work weekends and holidays.

• Follow Recipes & Serve with a Smile: Prepare menu items, serve customers quickly and efficiently, and make sure every meal is up to Benny s high standards.
• Ensure Food Quality: Follow guidelines for portion control, serving temperatures, and answer any questions customers may have about menu items, ingredients, and pricing.

• Competitive Pay: $15/hour for full-time and part-time employees, with a $1.50 differential pay for overnight shifts. Plus, enjoy promotional incentives that reward your hard work!
• Generous Benefits Package: Full-time employees receive paid time off (40 hours in the first year), increasing with tenure. We also offer tuition and professional development reimbursement, and medical, dental, vision, and supplementary benefits.
• Employee Perks: Enjoy free car washes and discounted oil changes—Benny s exclusive perk!

• Must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license and bar card
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At Benny s, our customers are our family, and so are our associates. If you re ready for a role that s as fun as it is rewarding, apply today! We can t wait to welcome you aboard!