Courtesy Clerk

Overview

Brookshire Grocery Company (BGC), based in Tyler, Texas, operates over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma under five banners:
Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's.

Here’s what sets us apart: a workplace where you matter, opportunities for growth, and a chance to make an impact. We offer wellness benefits, retirement plans, employee discounts, educational support, and more.

Maintains acceptable store conditions according to Company standards. Engages with customers, bags and transports groceries, locates products, and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

• Ensures groceries are bagged properly by grouping like items, limiting bag weight, preventing cross-contamination, and ensuring customer receipt of all purchased items.
• Collects shopping carts and stores them in the cart corral. Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns.
• Ensures front-end racks, drink coolers, and cleaning supply stations are stocked, cleaned, and presentable.
• Promotes product sales through active customer engagement.
• Takes precautions when handling objects to avoid damage to products or property.
• Follows Company guidelines by cleaning breakrooms/restrooms and facing products to ensure proper store conditions.
• Maintains a friendly, customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers’ vehicles.
• Maintains a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures and policies.

• Ability to remain courteous with customers at all times.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

• Typically involves on-the-job training.
• Minimum of 16 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

• Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to talk and hear.
• Frequently required to use hands for reaching, touching, or handling.
• Frequently required to push, pull, maneuver, or lift objects up to 40 lbs.
• Frequently required to bend, kneel, or squat.
• Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs.
• Attendance at work is required.

• Work is generally performed in a retail store.
• Frequently exposed to outside temperatures and weather.
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Brookshire Grocery Company strives to provide a safe, drug- and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or military status and any other trait protected by law.