Personal Shopper

Company Overview

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s—operating over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma.

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan with Company contribution.
• Exclusive employee discounts on the things you need most.
• Scholarships and educational support to fuel your growth.
• Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.

• Prepares orders received online by accurately selecting product from shelves and organizing for order pick-up in a timely manner.
• Identifies out‑of‑stock items, recommends substitutions of similar value, and promotes advertised specials.
• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
• Remains current on product knowledge and food safety standards to ensure quality and freshness of orders; places orders in storage at proper food temperature and promptly retrieves from storage prior to customer arrival.
• Organizes, bags, and loads orders into customer vehicle.
• Maintains friendly and customer‑service‑oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
• Remembers product codes and remains familiar with advertising and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Maintains safe and sanitary working and shopping environment; cleans workspace and cash wrap; spot cleans spills and breakages.
• Uses suggestive selling initiatives to promote product sales.

• Basic knowledge of cash register.
• Basic mathematical and counting skills.
• Basic knowledge of food quality standards.
• Basic knowledge of temperature and refrigeration standards for selected products.
• Ability to determine ideal ripeness in produce.
• Effective written and verbal communication with customers and partners; remains courteous with customers at all times.
• Ability to multi‑task and work in a fast‑paced environment.
• High level of accuracy.
• Learn new technology systems, methods and processes.
• Work flexible schedules including nights, weekends and holidays.
• Attentive to potential hazards and place appropriate warning signs or devices around or near hazard as soon as reasonably possible.
• Report any potential hazards that cannot be immediately remedied to a supervisor.

• Six or more months of related experience or an equivalent combination of education and experience required.
• Minimum of 16 years of age required; 21 years of age required in Louisiana.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• TABC/LACT/AATC certification required where applicable.

• Use close vision, distance vision, depth perception or ability to focus continuously.
• Use hands for reaching, touching or handling continuously.
• Use fine finger movements (e.g., sorting and typing) continuously.
• Stand or walk continuously.
• Talk and hear frequently.
• Push, pull, maneuver or lift objects up to 40 lbs. frequently.
• Bend, kneel or squat frequently.
• Push, pull, maneuver or lift objects up to 75 lbs. occasionally.
• Attendance at work is required.

• Work is generally performed in a retail store.
• Frequently exposed to outside temperatures and weather.
• Occasionally exposed to extreme cold conditions (non‑weather).
• Occasionally exposed to extreme heat conditions (non‑weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Brookshire Grocery Company strives to provide a safe, drug and alcohol‑free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or military status and any other trait protected by law.