Cashier Attendant

Cashier Attendant

Bally's Baton Rouge

Seniority level:
Entry level
•

Employment type:

Full-time
• Job function:
Other
• Industries:
Gambling Facilities and Casinos.

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages
• Paid Time Off

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Appropriately use all related equipment and point of sale systems.
• Understand and adhere to all cash and comp handling procedures and policies.
• Accurately collect payment for meals and give change when needed. Must be 18 years of age to sell alcoholic beverages.
• Answer phone calls, greet guests, keep track of seat availability and seat guests in the restaurant.
• Assist wait staff, including bussing and resetting tables.
• Roll silverware, set up food stations or dining areas to prepare for the next shift or for large parties.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel – seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

• A high school diploma or GED equivalent is preferred.
• Exhibit excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Maintain a professional demeanor and presence with the ability to interact with guests and team members in the company.
• Gaming industry experience is preferred.

Queen Casino & Entertainment and its affiliates are an equal opportunity employer.