Server - Food - Oyster Bar

About Bally’s Corporation

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni‑channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first‑in‑class sports‑betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

Bally’s has 11,500 employees; its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Food Servers are responsible for providing exceptional customer service to both our internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre‑requisites of the job. Preparing and serving drinks, serving food, and managing a clean and organized workstation are the daily responsibilities for this position. Customer service, salesmanship, timeliness, and being a team player are the values that make our food servers and the property successful.

Responsible for performing all duties according to company policies, procedures, internal controls, guidelines, and state alcohol laws.

• Participate regularly in departmental and company meetings.
• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Serves guest food and alcoholic/non‑alcoholic drinks efficiently and accurately based on guest requests.
• Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest .
• Knowledgeable in the products the company serves.
• Understands salesmanship and customer service is what makes this position successful for the company and the team member.
• Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
• Follow company procedures to ensure accurate payment is obtained by guest.
• Effectively communicate with front of house and back of house team members.
• Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
• Sets and keeps restaurant/bar workstations and the surrounding areas properly stocked, clean, safe, and organized.
• Knows and complies with all rules, regulations and policies of the food and beverage department.
• Serves food/drink, greets and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
• Able to satisfactorily complete assignable work tasks requested by the departmental leaders.
• Must abide by all state and local liquor laws and health department rules/regulations.
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
• Ensure customer service standard steps are met and retained.
• Other duties as assigned.

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages
• Paid Time Off

Target Salary Range: $7.25 per hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.