More jobs:
Beverage Server - Casino Bar; Queen Casino Baton Rouge
Job in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70804, USA
Listed on 2026-01-21
Listing for:
Bally's Corporation
Full Time
position Listed on 2026-01-21
Job specializations:
-
Restaurant/Food Service
Server/Wait Staff, Bar/Bartender, Food & Beverage -
Hospitality / Hotel / Catering
Server/Wait Staff, Bar/Bartender, Food & Beverage
Job Description & How to Apply Below
ESSENTIAL FUNCTIONS
* Participate regularly in departmental and company meetings
* Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
* Prepares alcoholic and non-alcoholic drinks to specifications and serves them in and orderly and timely fashion.
* Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest .
* Knowledgeable in the products the company serves.
* Properly operates the point of sales system, accounts for all service items, and keeps a balanced bank.
* Understands salesmanship and customer service is what makes this position successful for the company and the team members.
* Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
* Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized.
* Serves drinks, greet guests, busses and runs drinks, does side work, plus any other normal functions required to service our guests under normal operating conditions.
* Communicates all guest service opportunities and product shortages or issues to management.
* Knows and complies with all rules, regulations and policies of the food and beverage department
* Follows the company's attendance policy as well as other rules and regulations set forth in the handbook.
* Able to satisfactorily complete assignable work tasks requested by the departmental leaders
* Must abide by all state and local liquor laws
* Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
* Ensure customer service standards are met and retained
* Other duties as assigned
QUALIFICATIONS
* 1 year Cocktail Server experience in a fast-paced environment, required
* Food Handler Certification, required
* High School Diploma/GED, required
* Must be 21 years of age or older
* Must have basic mathematical skills
* Must be able to work Weekends, Nights and Holidays
* Able to effectively communicate in English via verbal and written
* Must be able to obtain and maintain a State Gaming License, if applicable
* Must be able to obtain and maintain a Liquor certification, if applicable
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
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