Volunteer Coordinator

Job Description

GENERAL

SUMMARY:

The Volunteer Coordinator serves as the primary contact between the organization and its volunteers. This role is responsible for recruiting, training, supervising, and retaining volunteers while ensuring their contributions align with organizational objectives. The Coordinator develops and implements comprehensive volunteer programs that maximize community engagement and support the organization’s mission.

Education, Experience &

Certifications:

High School Diploma is required; bachelors degree in related field preferred

Minimum of 2 years of experience in volunteer coordination, program management, or related field

Must have a valid driver’s license

Other

Qualifications:

Ability to work collaboratively with volunteers, vulnerable population, and SVDP staff

Demonstrated proficiency in volunteer management software and database systems

Excellent interpersonal skills with the ability to engage and motivate diverse groups of individuals

Strong organizational and time management skills with attention to detail

Exceptional written and verbal communication abilities

Demonstrated problem-solving skills and ability to work independently

Experience in event planning and coordination preferred

Ability to manage multiple priorities and projects simultaneously

Flexibility to adjust to changing circumstances and requirements

Knowledge of volunteer management best practices and trends

Respect and support of the teaching and traditions of the Catholic Church and St. Vincent de Paul.

Must be able to lift fifteen (15) pounds

Ability to stand, walk, and sit for extended periods

Manual dexterity sufficient to operate standard office equipment

Visual acuity to review written materials and computer screens

Office and community environment

Flexibility in schedule for events outside of normal work hours

Develop and implement strategic volunteer recruitment initiatives to meet organizational needs, including outreach programs, information sessions, and community partnerships

Design and conduct comprehensive orientation and training programs for volunteers, ensuring they are well-prepared to fulfill their roles effectively

Establish and maintain positive relationships with volunteers, staff, and community partners

Establish and maintain a volunteer database management system to track volunteer information, hours, skills, and contributions

Create and distribute volunteer schedules, ensuring appropriate coverage for all organizational activities and events, conveying information clearly and effectively

Serve as the primary point of contact for volunteers, addressing inquiries, concerns, and providing ongoing support inspiring and guiding volunteers toward achieving organizational goals

Develop and implement volunteer recognition programs to acknowledge contributions and enhance retention

Collaborate with department leaders to identify volunteer opportunities and match volunteers with appropriate assignments based on skills and interests

Evaluate volunteer program effectiveness through data analysis, feedback collection, and regular assessments

Prepare and present periodic reports on volunteer activities, impact metrics, and program outcomes

Ensure compliance with organizational policies, procedures, and applicable legal requirements related to volunteer management

Manage volunteer-related budgets and resources efficiently

Represent the organization at community events to promote volunteer opportunities

Ensure that all volunteers are accurately entered into CRM (Donor Perfect)

Maintain confidentiality obligations of proprietary company information, including but not limited to volunteer information, financial data, strategic plans and client information