Director of Philanthropy Operations

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.

Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.

Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

The Director of Philanthropy Operations provides strategic leadership for all operational infrastructure supporting philanthropy while ensuring exceptional donor experiences at every touchpoint. This mission‑critical role is designed for a visionary professional who thrives on translating complex data into actionable strategy, cultivating a culture of innovation and accountability and achieving operational excellence. This role transforms data into strategic advantage, ensures gift processing excellence, and optimizes systems holistically that enable fundraisers to focus on donor relationships.

A successful team member is a systems thinker who casts vision for the Donor Services team and works collaboratively to support the mission of Mary Bird Perkins Cancer Center.

• Leads database strategy, analytics, and technology infrastructure to optimize fundraising effectiveness and enable data‑driven decision making across the philanthropy team.
• Oversees all gift processing operations, financial coordination, donor stewardship systems and compliance to ensure accurate, timely and donor‑centered service.
• Directs prospect research, portfolio management, and pipeline intelligence to support gift officers with actionable data and moves management strategies, including coordination of grateful patient operations.
• Supervises philanthropy operations team and manages governance support functions to ensure operational excellence, professional development, and board/committee administration.
• Executes strategic initiatives and special projects as assigned by Chief Philanthropy Officer.

• Bachelor's degree or equivalent work experience required:
  Advanced degree or CFRE preferred.
• Minimum of 7 years in nonprofit philanthropy operations, donor services, stewardship or database management.
• Experience supervising staff and managing cross‑functional teams required. Background in analytics, process improvement, project management, frontline fundraising or systems implementation strongly preferred.