Manager - Business Services

Join to apply for the Manager - Business Services role at Baton Rouge General Medical Center

• A results-driven leader with strong organizational and communication skills.
• ** Experience Requirements:
  ** Minimum 3 years of supervisory or managerial experience in a hospital admissions setting.
• *
  * Educational Requirements:
  
  ** Associate degree or higher preferred.
• ** Special Skills, Licenses, and Knowledge Requirements:
  ** Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) preferred; ability to manage budgets, staff performance, and departmental operations effectively; strong knowledge of hospital admissions processes and compliance standards.

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

• A comprehensive benefits program for you and your family.
• Professional development and support.
• Employee perks including generous paid time off, flexible positions, and the Baton Rouge General Fit! program.
• National and local recognition as a leader in quality and one of the best healthcare employers in the state.
• Check out our employee perks here.

Responsible for the day-to-day management, operation, and accountability for a functional area. Makes decisions within guidelines that impact financial and performance objectives. Oversees staff, budget, and compliance for business services and admissions.

• Ensure departmental objectives and priorities are met daily.
• Develop and monitor departmental budgets and implement cost-saving measures.
• Maintain organized operations for efficiency and accuracy of work and information flow.
• Direct and coordinate staff activities, including hiring, performance reviews, and disciplinary actions.
• Oversee inpatient/outpatient admissions and registration processes for compliance and efficiency.
• Collaborate with nursing, finance, and other departments to integrate business services into patient care.
• Monitor key indicators for admitting/registration practices and ensure regulatory compliance.
• Implement new programs and procedures to improve services and operational efficiency.
• Perform other duties as assigned.

• Minimum 3 years of supervisory or managerial experience in a hospital admissions setting.
• Associate degree or higher preferred.
• Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) preferred.
• Ability to manage budgets, staff performance, and departmental operations effectively.
• Strong knowledge of hospital admissions processes and compliance standards.