Field Operations Supervisor

Overview

UTLX, part of Marmon Holdings—which is backed by Berkshire Hathaway—manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, UTLX is part of an operation that owns and leases a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operates two tank car manufacturing facilities, and has a network of more than 110 full-service and mini/mobile repair shops.

We rely on individuals with aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and an opportunity to become part of a team where enthusiasm, expertise, and progressive thinking are encouraged and valued.

• Medical, Dental and Vision coverage day one of employment
• Company-paid employee and dependent life insurance
• Company-paid sickness and accident income
• 401k with matching
• Annual safety shoe reimbursement and prescription safety wear
• Holiday pay 10 Total - Effective Day 1 of employment
• Vacation offered
• Personal Time Off offered
• Marmon & ADP employee discount program
• Tuition Reimbursement
• Salary Range: 70,000. annually

• Lead the team and foster a culture centered on Safety and Quality.
• Actively support Safety and Quality initiatives, such as safety reviews, compliance training, and quality checks.
• Maintain appropriate presence with team and customer by conducting daily site walks to monitor progress, address issues and ensure compliance with safety standards.
• Meet or exceed site performance goals, such as reducing repair turnaround time and increasing customer satisfaction, in alignment with the company’s strategic plan and departmental goals.
• Ensure adequate staffing levels through effective recruitment, training, and scheduling to meet productivity needs and performance expectations.
• Manage employee work schedules to achieve appropriate work-life balance and meet customer needs.
• Participate in Safety and Quality audits to ensure regulatory compliance and customer expectations are maintained.
• Maintain car repair status reports for reviewing efficiencies, returning cars to service timely, and providing real-time updates to customers as required.
• Complete weekly reports and KPI tracking for communicating site-level operational and financial performance to the Regional Operations Manager.
• Lead a daily team huddle (toolbox talks) to review safety protocols, daily goals, and ensure alignment with car repair plans and priorities.
• Support continuous improvement initiatives, including maintaining/establishing visual management processes.
• Identify employee training needs and coordinate resolution with appropriate resources.
• Ensure all billing is reported timely and accurately.
• Oversee completion of new hire onboarding, including 30/60/90 reviews and Tank University attendance for employee development.
• Other duties as assigned.

• Knowledge of safety protocols and quality control processes.
• Ability to conduct and participate in safety and quality audits.
• Goal setting and performance management.
• Recruitment, training, and scheduling skills.
• Effective scheduling management.
• Identifying and addressing training needs.
• Proficiency in maintaining and analyzing reports.
• Strong communication skills for updating customers and management.
• Leadership and team-building skills.
• Ability to conduct daily team meetings and align team goals.
• Knowledge of continuous improvement methodologies.
• Experience with visual management processes.
• Strong customer service skills.
• Ability to maintain a presence and address customer concerns.
• Experience in employee development.
• Conducting performance reviews and coordinating training.
• Billing and financial reporting accuracy.

• Valid Driver's License required
• High School diploma or equivalent required
• Bachelor’s Degree or some college preferred
• Proven experience in a supervisory or managerial role, preferably in field operations or car repair
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Commitment to…