Veterinary Hospital Manager

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Kleinpeter Veterinary Hospital in Baton Rouge is a full-service animal hospital offering comprehensive care for dogs and cats—including wellness exams, vaccinations, and urgent/emergency services. We take pride in a welcoming, modern environment, open six days a week, with in‑house lab, pharmacy services, short wait times, and a team committed to treating your pet as if it were our own. If you have a passion for high-quality veterinary care, excellent client service, and making a difference in the lives of pets and their families, we’d love to hear from you.

At Pet Vet Care Centers, our mission is to improve the lives of animals and people by providing exceptional and compassionate care at every stage of life.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time
. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

The Hospital Manager works daily to develop an efficient and effective hospital support team by fostering an environment of trust, teamwork, and accountability. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high‑quality patient care and excellent customer service.

• Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
• Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
• Orients and trains new clinic staff to the hospital and duties.
• Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discusses with the Regional Manager weekly.
• Conducts timely performance appraisals.
• Documents and reports accidents; files appropriate reports.
• Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
• Manages schedules for technical and administrative staff and coordinates the DVM.
• Monitors Workforce Management for missed punches and management of overtime hours daily.
• Administers the daily operations.
• Works with the Pet Vet Care Centers support team to ensure compliance with all administrative responsibilities.
• Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
• Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining W‑9s from local vendors.
• Assists in resolving issues with pet owners where appropriate.
• Reviews revenue, labor, and employee issues with the Pet Vet leadership on a weekly conference call; achieves goals set in each area.
• Responsible for all local accounting functions; ensures daily financial information is accurate.
• Oversees the management of the inventory and ensures proper documentation and systems are in place.
• May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
• May be responsible for contracts or negotiations with insurance providers.
• Maintains compliance of current licensure and the display of the same; maintains updated licenses for DVMs.
• Performs other duties and responsibilities as assigned by the Manager.

• Bachelor’s degree in business, health science or related field strongly preferred.
• At a minimum, five years of direct office management experience, including at least two years of supervisory experience is required.
• May consider an equivalent combination of education, certification, training, and/or experience.
• Ability to provide customer service in a courteous, prompt, and efficient manner.
• Computer proficiency in using Microsoft Office products (Word, Outlook, and Excel) and applicable organization‑specific software.
• Establish and…