Laborer, Maintenance​/Cleaning, Building Maintenance

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.

Looking For Perks? We’ve got you covered!

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages
• Paid Time Off

LABORER

A Laborer performs general maintenance, repairs and grounds work throughout the facility. In addition to providing outstanding guest service to internal and external guests.

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Responsible for general maintenance and grounds work of all facilities on property and the property itself. Perform maintenance with guidance from supervisor.
• Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor.
• Basic Knowledge of the HVAC system, alarm system, and generators. Perform routine maintenance on the systems with instruction from supervisory personnel.
• Ability to perform basic painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property with guidance from supervisory personnel.
• Follow outline of preventative maintenance as scheduled.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications

• A high school diploma or GED equivalent is preferred
• Previous maintenance experience is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.