SU SYSTEM | Chief Information Officer

This position reports to the Chief Financial Officer of the Southern University System.

The Chief Information Officer provides the technology vision and leadership in the development and implementation of the University's information technology programs. The CIO of OTA will ensure systems meet the university's needs and align with its strategic vision and the needs of its stakeholders. The CIO of OTA will ensure the technological infrastructure and all digital information are secure and that assets and systems are fully protected to maximize productivity and drive innovation that benefits students, faculty, and staff.

This position is also responsible for protecting the security, confidentiality, integrity, and availability of University data and information systems. The CIO serves as a member of the CFO’s Leadership Team and must contribute to advancing the strategic direction of all Academic and Administrative Technologies at the university.

• Provides direct leadership for all IT services of the university and oversees all OTA staff in support of the network and its security, programming, desktop support, help desk, web services, information, and infrastructure support services. academic technology, classroom technology, computer labs and research computing, organized technology training and user assistance, telecommunications and other technology-related resources;
• Leads through active participation in campus-wide Technology governance and planning; provides effective service as liaison for stakeholders in campus administrative services on computing, data storage, and applications.
• Coordinates delivery of information technologies, applications, and services necessary to meet the highest level of user expectations through a blend of technical and administrative experience with strong communication and leadership ability.
• Leads IT strategic planning, utilizing knowledge of current trends and future directions of information technology, in support of the University's mission and goals.
• Engages and educates Southern University System leadership and stakeholders to identify needs and establish proposed strategic priorities.
• Participates and coordinates in campus-wide assessments of research and administrative computing and infrastructure needs.
• Develops and maintains an effective OTA workforce with the appropriate mix of business knowledge and competencies in key technology areas.
• Builds a team dedicated to continuous improvement and exemplary customer service.
• Oversees technology and security aspects of proposal development for new and established programs.
• Oversees the contracting and performance of OTA service suppliers.
• Consults with stakeholders on project needs and identifies solutions for computing aspects of proposals.
  
  Ensure provision of necessary security certifications, audits, and other required IT oversight.
• Ensures systems can be restored or accessed in the event of a security incident or natural disaster.
• Strengthens the University's preparedness, timely response, and rapid recovery in the event of a cyberattack, natural disaster, or other emergency.
• Provide opportunities for University students to gain Technology experience supporting campus technology operations.

• Leadership and management experience in OTA
• Knowledge of educational delivery systems;
• Experience implementing and deploying a relational database proprietary product, such as Banner by Ellucian;
• Demonstrated experience and recognition as a visionary leader in the field with a passion for creativity and a record of innovation;
• Demonstrated experience championing and providing superior service;
• Experience creating and implementing an organizational vision and mission aligned with institutional priorities;
• Experience promoting an effective professional development process, developing managers and staff who can meet or exceed operational and service goals;
• Knowledge of security issues, policy development, contract negotiations, legal issues regarding technology and technology applications, and business continuity;
• Experience supporting network and media infrastructure, systems development and…