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HelpDesk/Support Technical Support Systems Administrator IT Project Manager

Service Desk Lead - Operations & Escalation Champion

Job in Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 84900 - 154500 USD Yearly USD 84900.00 154500.00 YEAR
Job Description & How to Apply Below
A leading technology company in the United States is seeking a Service Desk Lead to provide operational leadership for service desk functions. In this role, you will manage daily operations, lead shift teams, ensure service quality, and work on strategic initiatives. The ideal candidate will have a Bachelor's degree and 6+ years of experience in service desk operations, along with strong skills in ITIL principles.

Competitive compensation range from $84,900 to $154,500 is offered.
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